We are committed to fostering a supportive and engaging work environment for all our employees. Here’s how we achieve this:

• Quarterly Employee Engagement Surveys: We regularly gather feedback from our team to ensure we are meeting their needs and continuously improving our workplace culture.
• New Starter Feedback Surveys: At 30 and 60 days, we check in with new employees to understand their onboarding experience and make any necessary adjustments.
• Exit Interviews: When employees move on, we conduct thorough exit interviews to gain insights and learn how we can enhance our work environment.
• Values Nomination Scheme: We celebrate and recognise our team members who exemplify our core values through our Values Nomination scheme.
• Staff Meetings: We hold weekly and quarterly all-staff meetings to keep everyone informed, connected, and engaged with company goals and developments.

We prioritise the well-being and satisfaction of our employees through a variety of initiatives:

• Employee Assistance Program (EAP): We offer a comprehensive EAP to support the mental and emotional health of our team members.
• Mental Health First Aiders: Our trained mental health first aiders are available to provide immediate support and guidance.
• Company Events: We organise regular company events to foster team spirit and create a fun, inclusive work environment.
• Recognition Schemes: Our recognition schemes celebrate the achievements and contributions of our employees, ensuring they feel valued and appreciated.
• Work From Home/Flexible Working: We offer flexible working arrangements, including the option to work from home, to support a healthy work-life balance.

• Promotions: Last year, 16% of our head office staff were successfully promoted internally and 13% of our staff moved to a different department within the business.
• Training and Career Support: 30% of our staff undertook external training supported by SMI to further their careers. A fantastic 14% of our staff are also in managerial positions. 
• Females at SMI: 56% of staff across both of our sites are female, with 30% of staff at our warehouse being female. In management positions at SMI, 30% are female.

Spin to Win scheme and rewarding our staff

• We recognise and reward employees for exemplifying our core values: people-centric, connected, dependable, getting stuff done and dynamic. 
• Last year, we received 193 nominations through our "Spin to Win" scheme, where employees nominate peers for going above and beyond.
• Weekly all-staff huddles celebrate these wins, with nominees having the chance to win exciting prizes.
• The "Employee of the Year" award includes a travel voucher.
• Our HR system allows team members to give 'kudos' for day-to-day celebrations of staff achievements. If you receive three 'kudos', you get to spin the wheel. 
• These initiatives foster a positive and supportive work environment, celebrating our champions who make our company a great place to work.