Partnering with SMI now gives you and your team access to one of the most advanced PPE and workwear management systems in the industry. The system is intuitive, user-friendly and bespoke designed according to the expressed preferences of our customers.
Fill in the form to the right to apply for an account, or scroll down to read about the features and benefits of MY-SMI!
Apply for an account using the form below. We just need to check some details to evaluate your application, and will be in touch in two working days to let you know if your application is successful.
MY-SMI is the PPE, workwear, and workplace safety supplies ordering platform of choice by leading brands across the UK.
SMI has always worked hard to remain at the forefront of innovation in our sector. A key aspect of our overall customer experience takes place as you and your team view our catalogue of products, and place your orders with us. As a result, we've invested in a bespoke integrated end-to-end system which provides comprehensive management of our operations, from initial receipt of an order through stock management, processing, despatch, tracking and delivery confirmation. We’ll use the platform for consolidation centre, delivery management and booking system services – affording you the most comprehensive reporting capabilities, customisable, in real-time – every time.
Our system is the result of years of research and development into the requirements of our core industries. Working with two leading e-commerce design firms, we have built a platform that will revolutionise the way you and your team manage the Workwear requirements of your business. With our system, you can now manage a much greater level of account detail without having to consult your Customer Service Executive.
My-SMI has truly streamlined the order process for you and your team, by having built-in functionality for approvals and hierarchies. Simply by logging in to the platform, each of your employees has automatic access levels associated with their log-in credentials.
This means that if a member of your team orders six items, and two of these product choices are not pre-approved for them to order, our platform automatically sends a message to their Line Manager or approved Procurement team member, to either reject or approve the request. With up to four hierarchies for access levels, it’s never been easier to maintain full control over your approved catalogue of products.
This functionality ensures your Management team are able to have full governance over the order process, and oversight of any off-catalogue products which are being requested by your team. It also enables comprehensive reporting on the products being requested, approved and rejected – ideally positioning you to amend your approved catalogue through monitoring ordering trends.
Through our portal, you also gain full control over spend (even down to individual departmental restrictions), and spending caps - backed by truly transparent real-time reporting to afford immediate information as to purchasing habits for each team.
When our team facilitate your transition to MY-SMI, we'll collaborate to provide your ideal catalogue of products for your team to choose from. We’ll provide you with full resources to try products before making a decision, and assist your operatives with sizing and selection if you haven’t benefitted from this service previously in our partnership with you. Once you’ve chosen your perfect suite of products from our range, we’ll build you a bespoke catalogue featuring all approved items, making it truly intuitive for your team to then order through MY-SMI, while you have full confidence that only approved items are being purchased from us.
We’ll be on hand at all times to ensure that any changes to your ideal portfolio of products are reflected near immediately on your bespoke catalogue, working flexibly with you to enable you to amend or add to your approved range at any time. We’ll build permissions to ensure only approved products are purchased, should this be helpful.
As well as the ‘My Catalogue’ setup which details the products which your team can order, we also have a ‘Favourites’ feature that allows you to save your most-used products for easy future ordering.
Rather than a complex email chain, you can snap pictures of multiple logos and specify information about each on the portal; it will then be set up by our internal Branding team.
We’ve built a solid approval system that can also co-exist with an allowance or point-based setup. To make the experience more fluid, we’ve also incorporated a messaging system that ties in with the approval function. If an order is edited or rejected, the original placer can be contacted directly from the portal.
Full Management Information is available in a wide variety of formats. Because we don’t like to be too prescriptive about your needs, you can also build bespoke reports and save them for easy access.
If you need restriction, we’ll give you restriction. You can limit different areas of the portal, with permissions applying to a whole user group down to individual control.
This is a revolutionary addition to our system. We’ve listened to our customers and know that they often like to hold orders in their basket to add to over time –to facilitate that, users can now leave some orders in their basket while placing others as soon as they are required.
“ I found the ordering process quick and easy to follow and it's nice to see the products visually. ”
Insight
SMI, a leading single source supplier to Britain's workforce, is pleased to announce the acquisition of Contego, a well-established stockist, supplier, and distributor of Protective Workwear and Equipment.
Insight
View our biggest and best yet catalogue! Featuring Cleaning & Hygiene, Workwear, Workplace Supplies, PPE and Tools & Equipment.
Insight
Welcome to our latest venture into the world of Environmental, Social, and Governance (ESG) matters! We're thrilled to introduce you to our ESG Manager, Elizabeth Mellor, who will be your guide through a series of videos, tackling the latest Environmental, Social and Governance topics, unravelling the facts, understanding the figures and identifying some of the top tips for driving change.
